Order: Order changes through the Seller - Passenger details [ORDPAX]

Guidance for Schema Version:

20.2

Definition of Capability

Airline

This capability allows the Seller to request changes/updates to the passenger details within an Order without the need to reshop.

Seller

This capability allows the Seller to request changes/updates to the passenger details within an Order without the need to reshop.

NOTE: System Providers will use the above definition that pertains to their customers for Capabilities Verification.

Links to EASD Implementation Guidance

Not available

NOTE: Retailing Capabilities Verification Guidance will align to the published EASD Implementation Guidance at all times. From time to time when new guidance is published this will be updated and supersede any Retailing Capabilities Verification Guidance listed below.

Retailing Capabilities Verification Guidance

Updating passenger details works by providing the old data together with the new data it is meant to replace within the following function of OrderChangeRQ:

/IATA_OrderChangeRQ/Request/ChangeOrder/UpdatePax

If only new data is being appended to the passenger’s profile, then the “Current” must be provided, but only for the PaxID (no other details required).

Updating passenger details requires the following steps:

• Seller enters reference ID of the passenger (as it appears in OrderViewRS) in the “Current” element:

  • /IATA_OrderChangeRQ/Request/ChangeOrder/UpdatePax/Current/PaxRefID

• and includes the passenger details that are required to change under DataLists/PaxList/Pax:

  • /IATA_OrderChangeRQ/Request/DataLists/PaxList/Pax/…

• Seller enters a Seller-generated Passenger reference ID (this is temporary and used only within a single XML API transaction):

  • /IATA_OrderChangeRQ/Request/ChangeOrder/UpdatePax/New/PaxRefID

• and includes the new passenger details intended to replace the details earlier provided under the “Current” structure.

• /IATA_OrderChangeRQ/Request/DataLists/PaxList/Pax/…

The Airline’s OrderVIewRS should then reflect the modified and/or appended details. Note: The PaxID should still be the same as per the previous OrderViewRS.

e.g. correcting a contact phone number:

...
<ChangeOrder>
  <UpdatePax>
    <Current>
      <PaxRefID>PAX001</PaxRefID>
    </Current>
    <New>
      <PaxRefID>112233</PaxRefID>
    </New>
  </UpdatePax>
</ChangeOrder>
...
<DataLists>
  <PaxList>
    <ContactInfoList>
      <ContactInfo>
        <ContactInfoID>CTC123</ContactInfoID>
        <Phone>
          <PhoneNumber>+1 222 333 444</PhoneNumber>
        </Phone>
      </ContactInfo>
      <ContactInfo>
        <ContactInfoID>CTC456</ContactInfoID>
        <Phone>
          <PhoneNumber>+1 555 666 777</PhoneNumber>
        </Phone>
      </ContactInfo>
    </ContactInfoList>
    <Pax>
      <ContactInfoRefID>CTC123</ContactInfoRefID>
      <PaxID>PAX001</PaxID>
    </Pax>
    <Pax>
      <ContactInfoRefID>CTC456</ContactInfoRefID>
      <PaxID>112233</PaxID>
    </Pax>
  </PaxList>
</DataLists>
...
<Order>
  <OrderID>ORD12345</OrderID>
  <OwnerCode>XB</OwnerCode>
</Order>
...  

Airline

Seller

NOTE: For all versions prior to that listed above (generally the most recent), the verification will be based on the guidance available for that version. In the case that no guidance is available, verification will be at IATA’s discretion.